Frutt Resort

Sales tool ReGuest
 

The client and the goals

The frutt Resort consists of the two highest 4*S hotels in Europe: Hotel frutt Lodge & Spa and frutt Family Lodge. Situated amidst untouched nature on the high plateau of Melchsee-Frutt, they are ideal places for relaxation and outdoor activities. Guests love the exclusive ambience as well as the car-free, natural and purely impressive surroundings.  

The only challenge for our client: handling the requests for both the Lodge & Spa and the Family Lodge. In order to cope with this task, frutt needed more than just a classic booking assistant.

Project description

  • a simple handling of the requests for both hotels (multi-property)
  • the preparation of website-based personalized and emotive offers – in the individual CD of the hotels, clearly recognizable as a part of the resort group
  • a better performance: more bookings thanks to offers with content that is tailored to each guest’s needs and preferences
  • direct and smooth guest communication via integrated messenger
  • success monitoring thanks to extensive statistics and analysis functions
 

Services

Sales tool ReGuest
 
 
 
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