Grüezi - welcome in Pontresina
An establishment with style and tradition, and above all, with the necessary vision
Our client, the Hotel Saratz in Pontresina has recently become one of our great ReGuest fans. We are most excited and looking forward to support the Saratz with our technology.
Even before their arrival, guests are put in the right mood for their holidays in this unique environment by means of the PreStay notice.
The long-lasting success of the establishment is no mere coincidence. It is based on continuous improvement. With the help of our Post-Stay module, all guests can now rate the hotel after departing and provide suggestions for further improvement. To ensure that they return, because whoever has experienced the charm of the establishment, will doubtlessly come back.
The idea is to steadily improve the offer to continue ranking among the flagship hotels in Switzerland.
As the hotel uses the Protel hotel management package, a Protel interface was integrated into our software to enable our client to continue working as usual.
The tool has now been online for nearly a month. Our client loves it and we consider ourselves to be very lucky to count such an impressive establishment among the ReGuest fans.